Care coordination is guided by the wraparound philosophy that emphasizes “strengthening families.” This is defined under the following value base: Building on strengths to meet needs; one family- one plan; Best fit with culture and preferences; Community based responsiveness; increased parent choice and family independence; Care for children & youth in the context of their families; and never giving up.

Care Coordination is not case management; rather, it is a definable process that results in a unique set of community services and natural supports that are individualized for a child and family to achieve a positive set of outcomes. The Care Coordination Teams consist of a Care Coordinator and a Natural Helper/Community Health Worker. Care Coordination teams work with the families and ConnectFamilias Partners to develop responsive and flexible resources that facilitate community-based interventions and supports that correspond with the needs of the families and their children and youth. Care coordination teams use a wraparound philosophy enable timely response to the needs of all family members across several life domains, incorporates formal and informal supports, and develops realistic intervention strategies that complement the child’s natural environment.

Care Coordination teams assist the family with accessing strength-based services, and other supports and resources required to assist the family to attain its goals and their vision for their family. They help the family identify natural supports that exist for the family, and work with families. Care Coordination teams monitor the provision and quality of these services in conjunction with the family.